Duration

Spring 2024

5 months

Tools

Figma

Photoshop

Key Skills

User Research

Wire framing

Prototyping

My Team & Role

I headed the UX/UI design process along with usability testing initiatives. My team focused on risk analysis, and scoring usability testing results.

Project Overview

The objective of this research is to assess the current mental health care options available to students at Tufts University and develop a more inclusive and innovative med-tech solution that is user-friendly.

This approach entails evaluating the effectiveness and accessibility of existing mental health resources at Tufts University, including therapy-based portals and peer support programs. Subsequently, the research aims to identify gaps and shortcomings in these services, particularly concerning inclusivity and user experience.

Building upon these findings, the study will focus on designing and implementing a social support solution that addresses these shortcomings and enhances the overall mental health support system for Tufts students and the larger community. This solution will prioritize inclusivity, accessibility, and user-friendliness, leveraging technology to streamline access to resources and support.

Students are constantly under a lot of pressure…

The Mental Health Landscape has several shortcomings…

We conducted interviews to better understand user experiences…

Insights & Takeaways…

The competitive landscape revealed a gap in the market.

Introducing MindShare…

The Design Process:

We conducted task & risk analysis to ensure compliance with industry standards.

This process helped us identify iterations that would make our design more user friendly.

To further ensure optimal experience, we conducted usability tests and analyzed our data.

We conducted a root cause analysis to better understand why the errors were occurring, …

… and made the second round of iterations.

The Final Protoype.

We wrapped up our process with a residual risk analysis to evaluate any remaining risk after implementing mitigation measures.

Thank you for reading! Our next steps include:

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